Our Mission
We strive to build a trusted long-term relationship with every client, creating a distinctive and substantial impact on their performance and long-term growth, setting new standards of excellence in our respective industries.
We encourage collaboration, commitment and bringing out the best in each other
We aspire to be the Standard of excellence and be the first choice of clients and talent.
Our Services
Strategy Activation Consulting
A successful strategy requires an integrated set of choices and a strong commitment to change across all levels of the organization. We help our clients in developing their ‘Strategy Cascade’ of Goals, Mission, Vision, Values, Portfolio Priorities, Business Model, Organization Structure, governance structure, and Actions. Our approach includes defining the strategic plan, securing value delivery, building organizational capabilities, and generating commitment to change.
Corporate and Business Unit Strategy Consulting
We help our clients with their key strategic issues, leveraging our deep industry expertise, and using analytical rigor to improve performance. We do this by finely calibrating organisations assets, resources, capabilities, and designing portfolios – integrated business unit strategies, strategic management and planning processes, road-maps, and resource allocations to position them for success. We develop and connect clients’ strategy with execution to build sustainable, lasting value.
Organisation Structure and Capabilities
We work closely with our clients to build capabilities that help them grow and sustain high-performing businesses. We help and design organisation structure that best supports all business functions. We assess and help businesses to become more customer-centric; establishing structures and processes to better link business units boosting efficiency and effectiveness. Our consultants go beyond developing an organisation structure design – they define decision rights, roles and responsibilities, accountabilities, linkages, and internal governance. Our external perspective helps provide an unbiased viewpoint, and our collaborative style helps minimize potential conflict.
New Product and System Development
Respond to changing market dynamics and alter the economic attractiveness of existing products by revamping and repositioning, tap into unexplored opportunities through new products and make informed decisions about when to phase out your current products, systems, and categories. We help clients improve the full spectrum of their product development and management activities to optimize their product portfolios that drive long-term growth and profitability.
Operations Performance Improvement
The face of operations is changing rapidly due to shifting industry ecosystem and groundbreaking technologies. Performance improvement potential is well beyond being a strategic cost-effective business enabler. We spot opportunities in unmet needs, make organisations more innovative and agile, and help businesses drive competitive advantages through transformation process re-engineering and alignment of cross-functional operations.
Change Management
We offer a range of training and change management consulting solutions designed to cover a variety of business, technology, leadership, soft-skills, and project training needs, and all change and communications management activities. Our skilled trainers have extensive experience in training planning, strategy, training material development, and training delivery. Our Change Managers are highly skilled in different change management methodologies and have extensive experience in NGOs, corporates, start-ups and government sectors.
Business Analysis, Project Management, Program Management and PMO Services
A one-stop-shop for all your business and technology consulting needs. We offer a range of consulting solutions and resources that have extensive experience in business analysis, system analysis, processes re-engineering, project management, program management, PMO setup and management, capability development and setups, management consulting, strategy planning, business reviews, training management, and delivery management. Our teams have extensive experience in more than 15 industries.
Service Design and Delivery Models
A service includes multiple touch-points with consumers, delivering experience through different channels – online and offline. We review and create a business services model, business operating models, and service delivery models to create new economic value and meet customer needs in innovative ways. Our consultants also specialise in sales territory distribution and territory management strategies, digital and physical service transformation strategies, and customer contact/service center operations improvement.
Customer Experience Design Improvement
We design experience and re-envision how best to engage the customers. We conduct customer engagement assessment and design customer experience and engagement strategies, aligned to business functions, offerings, leading to dramatic customer satisfaction, revenue growth, lower cost to serve, higher customer engagement.
IT Strategy and Governance
We help clients develop Technology Strategy and governance structure to improve IT operations, leveraging extensive experience in several industries in IT management, IT architecture, IT governance, IT sourcing, IT service delivery, risk, and compliance. Experts in several frameworks, our consultants specialise in identifying gaps in IT functions (people, processes, technology, products, structure), develop IT strategies, and design a blueprint of future operating model, IT Governance program, and strategy implementation plan.
Branding
Our services include both strategic and creative aspects of brand development to create brand success across clients’ target demographics. From evaluating and strengthening brand performance, validating the profile of brand’s consumer segments, understanding consumer behaviours, identifying growth channels, optimising the brand portfolio, establishing a roadmap to fill gaps through innovation or acquisition, developing brand strategy and positioning, corporate identity generation to a logo, visual identity design, and brand collateral design, we provide complete branding solution to encapsulate your business purpose and goals.
Training and Coaching
Looking for training your staff for any soft skills or technical skills?
One stop shop for all your training needs. We offer employee training and one-on-one training for soft skills, leadership skills, entrepreneurship skills, technical skills, to help create or enhance capabilities in your business. Our experienced trainers will provide customised training that suits your needs and objectives.
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